Frequenlty Asked Questions

Setting up your account takes just a few minutes: register with your name and email, complete a quick identity verification for security, and make an initial deposit of €250. Once your account is active, you’ll have full access to the trading dashboard, real-time market data, and automated tools to support informed decision-making from your very first trade.

Yes. We use industry-standard TLS encryption, two-factor authentication (2FA), and cold storage for digital assets to safeguard your funds. Payments are processed through reputable providers, and personal data is handled in compliance with GDPR and strict privacy standards. Your security is our top priority, from registration to withdrawal.

You can request a withdrawal at any time from your account dashboard. Withdrawals are processed within 1 to 3 business days (Monday to Friday, excluding Spanish public holidays), depending on your chosen withdrawal method. There are no hidden fees; all costs and processing times are shown before you confirm your withdrawal.

Start with a minimum deposit and explore all features at your own pace. The platform is designed to be intuitive and secure, even for beginners, with clear navigation, learning resources, and 24/7 support whenever you need it. Once you’ve tried it and feel confident, you can switch to live trading—the choice is always yours.

No experience required. Our platform provides step-by-step onboarding, educational tutorials, and AI-powered tools to simplify every stage. Whether you’re new to trading or already experienced, you can learn, practise, and trade at your own pace. If you need help, our support team is available 24/7 via live chat and email.